Reference Letters



          To those of you interested in the purchasing or sale of property in this beautiful and exciting province, I can only suggest you seek out these two wonderful individuals to assist you along the path. If you desire a trusting and supportive set of partners in the harsh world of real estate then look no farther. From our very first business meeting until the keys were placed in our hands the process was one of honesty and trust. Together they seek out only what you the client desires with no inflation of the facts and false promises leading to the inevitable frustration so many have in their pursuits. With no hesitation they worked side by side with us in moving from a Burnaby townhouse property into an incredible and affordable house in Maple Ridge. The specific needs of our family of six were taken into consideration in selecting the viewing properties allowing the entire process developed by Robin and Jerry-Lee to be one of adventure and enjoyment.

          We offer our strongest recommendation for this couple to anyone considering the real estate market. We know without a doubt the final results will provide you with the same respect and trust we found in their company.

 

Sincerely,

 

Dijana and Garry White

Maple Ridge, B.C.

 

(Call for any additional information required. - 604-476-0096)

 

Jerry-Lee and Robin are both very friendly, honest, down to earth people.  I never felt pressured and they were content to let me take the lead and decide what I wanted.  They seemed to be genuinely interested in helping me find something that I was happy with and felt comfortable with, rather than pressuring me into something that they thought would be a good investment, just for the sake of making a deal.  The relationship felt less like a business partnership, and more like a mentorship, with two confident, experienced people helping out a "newbie", as I was a first-time buyer.  They were approachable, attentive and patient, and weren't over-burdened with more clients than they could reasonably handle, so I never felt like I was waiting in line for assistance.  I was comfortable with their knowledge and experience, and their low-key approach.  It was an effective partnership, and it took me only two weeks to find a home I'm very pleased with.  I'd happily recommend them to anyone looking to buy or sell a home.

 

Anita Bedo

 

  August 1, 2007

 

  Dear Jerry-Lee and Robin,

Byron and I would like to thank-you for the hard work and dedication that both of you put into the purchase of our new home and the sale of our townhouse. 

During the search for our home, Jerry-Lee was always available to take us to a viewing a moments notice. Her energy and enthusiasm kept us motivated throughout our search.  At each viewing she would provide us with honest opinion and insight that helped to guide us to the perfect home.

The sale of our townhouse was equally facilitated by Robin and Jerry-Lee’s professionalism and sensitivity.  We have a young baby, and every effort was made in order to not disrupt our family life during the showings of our home. 

I am happy to recommend Jerry-Lee and Robin and I look forward to working with them in the future.

 

 Sincerely,

Emily, Byron and Nathan Kirkham

 

Dear Jerry-Lee and Robin,                                                                            

 July 18, 2007

 

I wanted to take the opportunity to give my gratitude for your assistance with the purchase of my new home!  As realtors, you were both professional, punctual, prompt and organized.  As advocates you ensured that I got the best deal, that all components of the sale and purchase were scrutinized and met with satisfaction by me. As friends, you provided me with the emotional support needed when making a life change as significant as purchasing a new home. 

 

Having had much exposure in the world of consumers, I have noted that customer service is simply not what it once was.  My experience working with the "Allen team" has awakened me to that fact that there are still professionals that take their roles seriously and provide top notch service to their clients.  Thank you for making the experience efficient, effective and enjoyable.

 


Warm Regards,

Andréa Vawda

 

June 3, 2006

Dear Jerry-Lee and Robin,

James and I wanted to say how pleased we were with the way the purchase of our investment property in Surrey was handled.

Robin sent appropriate listings to us on a regular basis and also provided his expertise in the area of building inspections as he gave us his brief opinion on the building before we had an inspection completed.

Jerry-Lee, you were always punctual, energetic, and shared your opinions on properties we viewed. You professionally and patiently helped us negotiate a deal, answering our many questions and emails and following up on inquiries we had.

We can recommend you with confidence to our friends and look forward to working with you on future transactions.

Sincerely,

Jennifer and James
 
Dear Robin and Jerry-Lee

We want to take this opportunity to thank you so much for your enthusiastic assistance in finding the condo we purchased this week. 

Robin's almost instant turnaround to our requests for listing after listing enabled us to refine our search to something manageable during our house hunting trip.  It also allowed us time to do research and be educated on the exact location we wanted to live in as well as finding a worry-free building.  Spending a few days together with you, Jerry-Lee, was excellent - your patience, promptness, professionalism and energy were invaluable.  Your sense of humour and unflagging optimism reduced our worries and helped us focus on the bigger picture. 

Your help with the long distance management of the closing and getting the keys to our daughter, was invaluable.  Moving to Vancouver is a major life change for us, having always lived in Ottawa.  I only wish we were taking immediate possession and setting up our new home so close to English Bay and the seawall of Stanley Park.  We are very excited about our retirement years and hope to meeting with you again,

Sincerely

Judy and Moe Parisien
Ottawa, ON

 

Dear Jerry-Lee and Robin,
 
Thank you so very much for assisting us in the sale of our home.  We knew from the time you helped us buy that home, that you would be our #1 realtors anytime we required realty assistance.  Your professionalism, care, enthusiasm, and time were greatly appreciated.  You drew in so much traffic that we were able to sell in less than a week!  That was because of your passion and your organizational skills!  We loved working with you and will definitely recommend you to family and friends who are looking to buy or sell. 
 
All the best and may you have years and years of success ahead of you.
 
Most sincerely,
 
Joel and Farah.
Dec 12, 2005

Dear Jerry-Lee and Robin,

Thank you for all your help in the sale of my condo, which I've had to manage long distance. My decision to sell was somewhat spur of the moment and it all happened very quickly, but you were there with information, suggestions and help, and you followed through until every last detail was taken care of on completion.

When it turned out that my place needed some minor repairs and service, you especially were a great help, immediately offering to coordinate directly with the trades and service people to give them access to my condo, so that the work could be done in a timely manner.

You even went back to my place to take pictures of one of the problems areas, so that my plumber could see the problem beforehand and expedite the repairs. Thanks to your generous help with these matters, I didn't have to make any extra trips to the mainland, which would have cost me a lot of time and might have delayed the repairs and possibly the sale. Instead, the service people were able to get in there without delay and you followed up on any outstanding matters.

So thank you again for all your help, especially in helping me deal with the awkward circumstances of selling property long distance. Having you there made the process a whole lot easier.

Inge Zegel

 

October 5, 2005

It is my pleasure to write this letter of reference for Robin and Jerry-Lee Allen. We don't live in Vancouver which can make dealing with us somewhat complicated and cumbersome. The technology that Robin and Jerry-Lee use is state of the art, making it easy for us to have enough information about properties without excessive trips to the city.

    Viewings were arranged to suit our timeframe and questions about properties were always answered in a timely manner. We appreciate the Allens providing us with enough details as well as the "big picture" in order for us to make an informed decision.
    From the initial enquiry about property in Vancouver, to the handing over of the keys--the Allens worked seamlessly as a team. We are absolutely thrilled with our pruchase and the conscientious service that made our dream a reality.
CC

 

October 3, 2005 

Thanks for all your help and great service.  We really appreciated your friendly, prompt help in expediting our first home purchase.  Here is a recommendation you can put on your website if you wish:

 
Jerry-Lee & Robin Allen are the real thing.  Two friendly, down to earth, conscientious realtors, with a team approach that is difficult to match.  Other realtors we dealt with had nowhere near the time and energy to address our concerns.  >From day one they gave us all the detailed information we requested, and had the patience to thoroughly answer every question and concern.  As first time home buyers they helped us purchase a home we are very pleased with, that is well worth its value and suits our lifestyle well.  I would recommend them to any home buyer. 
 
Sincerely,
 
Bob Rennie and Barbara Mitchell
(not the realtor) 

 

May 27, 2005

When we were looking to buy a Vancouver investment property we went to Robin and Jerry-Lee as they had done an excellent job of selling our first home.  True to our previous experience, Robin and Jerry-Lee gave us the kind of personalized and professional service that most people only dream of getting from their realtor.  In a hot real estate environment, where deals were often being done in the matter of minutes, Robin and Jerry-Lee made sure we were on top of the breaking deals but also made sure we didn’t get swept into anything that would not work for us in the long run.

 Thanks again,

 Chris Bywater & Sue Banks , Salt Spring Island

 

April 18, 2005

Dear Jerry-Lee and Robin Allen:

I would like to take this opportunity to thank you both for your outstanding work on my behalf in regards to the purchase of my condominium in the Fleetwood area.  Your honest and professional conduct was invaluable to me during the search for a new home for myself and my fearless four legged friend, Cooper.  This is the second property I have purchased now with your services and I hope there may be a couple more in the future as my needs change.

In general these times can be quite stressful and frustrating while looking for the perfect place to settle down and make your new home.  Thanks to your help, the experience was very rewarding and painless, and I got a great property, at a great price.  You have an outstanding ability to interpret your clients needs and wants, and in my scenario, you found me an ideal place within my budget constraints.  The process was kept organized and you made several recommendations that assisted me in making good decisions and a mortgage broker that saved me lots of money.

Cooper gives you 4 paws and a tail wag out of a possible 4 paws, great job!

Many heart felt thanks to the two of you,

Matthew De Steur

Feb.28/02

My wife and I would recommend Jerry-lee Allen to our best friends if they were selling their home. Jerry-lee sold our daughter's home after 2 other realtors were unable to. We found Jerry-lee to be very focused on sales so we listed our apartment with her and she was able to sell it well within the listing period.

Jerry-lee now has two more very satisfied customers.

Ray & Irene Young

October 28, 2002

 To Whom It May Concern:

 Reference:            Jerry-Lee Allen, Realtor

This letter is written relative to the recent sale of our Burnaby home and the purchase of our Port Moody home and to provide our recommendation for our Realtor, Jerry-Lee Allen.

We recently listed our Burnaby home with Jerry-Lee Allen of Coldwell Banker Westburn Realty, and are extremely grateful that Jerry-Lee was our listing and selling agent.  Jerry-Lee handled our listing and our sale in a most efficient and professional manner and at the same time made our transactions so simple and smooth that it was incredible. 

By Jerry-Lee’s expertise, professionalism, integrity, thoughtfulness and caring, we as a family have been very fortunate – including our dog, Daisy, who also benefited by Jerry-Lee spending time with her when we were not present.

Jerry-Lee helped us make significant decisions during the entire process of listing our home, closing of the sale, and in the purchase of our new home in Port Moody.

Jerry-Lee was very accommodating and took the time to show us many properties when we were looking for a home.  We appreciated her frankness in her critique of some of the listings that we showed interest. 

Jerry-Lee went over and above in many aspects of her work and we are truly grateful for what she did for us.  We highly recommend Jerry-Lee as a Realtor.  Not only is Jerry-Lee a very professional Realtor, she has very high personal standards and is truly a wonderful person. 

This was not our first realty dealing with Jerry-Lee; our previous experiences went very well as well.  Jerry-Lee has been recommended to relatives and friends and they too were very happy with their experiences of having Jerry-Lee Allen as their Realtor.

To summarize, the listing, sale of our home, purchase of our new home and relocation from our Burnaby home to our Port Moody home went extremely well with the assistance of Jerry-Lee Allen.  I don’t know what we would have done without her and all of the “extras” that she did for us over and above many different aspects of her work.

Sincerely,

Donna Jones & Ray Thorpe

 

September 21, 2001

To: Jerry-Lee Allen

Coldwell Banker
Westburn Realty
5489 Kingsway
Burnaby, BC
V5H 2G1

Dear Jerry-Lee

We would like to let you know how pleased we are that you represented us in the sale of our condominium. We were immediately impressed with the exposure our suite got with realtor's tours, and multiple web-site and print listings. You generated a lot of interest in the condominium, leading to a steady stream of showings, which resulted in a sale we are happy with.

Throughout the process you were always warm, honest and professional. Thank you for all your hard work. We will be pleased to recommend you to anyone looking for a realtor.

Rosie

 

Dear Jerry Lee,

Peter and I want to thank you for guiding us through the purchase of our new condo in Abbotsford. We could never have imagined a more stress-free and enjoyable experience. Your patience and thoroughness facilitated every step in the process and we are very impressed with your bargaining skills. We know we got a fantastic deal.

Thanks for truly representing us and making every contact a positive and rewarding one. 

We really appreciate the fact that we didn't have to get bogged down in all the details and could truly relax in confidence, as it was obvious from our very first meeting with you that our transaction was in professional, expert and caring hands.

Who would have ever thought that buying a home could be so much fun! We will certainly be recommending you with our highest regards.

With sincere appreciation,

Heather Braun

 

Dear Jerry-Lee,

This letter is to acknowledge the professional service we received regarding the sale of our sub-penthouse apartment.

We were very pleased with the service from listing proposal to our listing with you and to the final sale.

We highly recommend you and your company to any future clients for excellent service and results.

We wish you all the best,

John Demetrioff
Jacqueline Toma
Jared Demetrioff

 

Dear Sir or Madam:

In May 1999, my wife and I decided to become prospective buyers in the real estate market. As potential first-time homeowners, we hoped to find a real estate agent that was knowledgeable, patient and responsive to our needs.

My brother and sister-in law recommended Jerry-Lee Allen and after meeting Jerry-Lee, Julia and I were confident we had found a realtor we could work with. Jerry-Lee listened carefully to our priorities and immediately began setting up a number of showings that allowed Julia and I a sense of what the market offered for our price range.

Through this process, we had to change our expectations and Jerry-Lee showed us patience and understanding. A month later we found a home that offered all the important criteria we had originally set out. Jerry-Lee took us through the offer, counter-offer process making sure we were comfortable with the final price and condition of sale.

Through all our meetings, Jerry-Lee brought energy, enthusiasm and humour. We are very happy in our new home and would recommend Jerry-Lee to anyone entering the real estate market.

Sincerely,

Stephen Drake

 

Dear Jerry-Lee

We are delighted with our new home. After fifty-one years in one house we were a more than a mite anxious about moving, especially into an apartment. However, your handling of the house sale and the condo acquisition was so professional and you gave us so much attention and good advice that we actually enjoyed it!

Thank you very much for your services. We never expected everything to go so smoothly.

With all good wishes for a prosperous and happy future,

Sincerely,

Doug Hosgood

Dear Jerry-Lee,

I would like to take this opportunity to thank-you for all your hard work to make the sale of my mother's apartment go smoothly. Although there were anxious moments throughout the negotiations, they were all handled in a most professional manner in a period of ten days.

I would certainly have no hesitation at all in recommending you to anyone I know who might require your services, or ourselves when it comes time to move on.

Thank you again.
Sincerely,
Lois A. Howes

Dear Jerry-Lee:

           It's January and the new year won't get properly started until I thank you for all that you did for us last fall. As you know, we had listed our  house with another agent and another firm. I felt at a dead end when I walked into your Kingsway office and explained my problem to your manager. She said she had the right person to work with me and when the doorbell rang, it was you! You set the house price to reflect the market at that time, people started coming, people started making offers and within days we had a sale! Whenever you could make it, you came and house-sat when we were having a showing. I had never liked leaving the house in the hands of strangers but with you there, it was always warm and in good hands.You made it so easy for me. Thank you again.

Sincerely yours,

Linda Gilbert and Kent Jackson